Privacy Policy

Effective Date: 30 October 2024

Welcome to Graceville! We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and disclose your information.

1. Information We Collect

Graceville Imports may collect various types of information from you, including:

• Personal Information: Name, email address, phone number, and shipping/billing addresses.
• Payment Information: Credit card details, which are securely processed and not stored by us directly.
• Usage Data: Information about how you access and use our website, including IP address, browser type, and browsing history.
• Device Information: Data collected from the devices you use to access our services, including location data if enabled.

2. How We Use Your Information

We may use the information we collect for purposes including:

• Processing orders and managing transactions.
• Responding to inquiries and providing customer support.
• Improving our website and services through analytics.
• Sending you updates, promotional offers, and other communications, only with your consent where required by law.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information without your consent, except in the following situations:

• Service Providers: We may share information with third-party service providers who help us operate our website, fulfill orders, and process payments.
• Legal Compliance: We may disclose information as required by law, such as in response to legal requests or to protect the rights and safety of our business or users.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and gather data on website usage. You may adjust your browser settings to block cookies, but some parts of the website may not function properly.

5. Data Security

We take data security seriously. Graceville Imports employs reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, or destruction.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

• Accessing, updating, or deleting your personal data.
• Opting out of marketing communications.
• Limiting certain data collection or processing.

If you wish to exercise any of these rights, please contact us at [Insert Contact Email].

7. Changes to Our Privacy Policy

Graceville Imports reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your personal information, please reach out to us at:

Graceville Imports
1b/128 Gerler Rd Hendra, Brisbane, QLD, Australia, 4011
info@gracevilleimports.com.au
07 3268 2678